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The schedule is tentative. Name badges are required for entry to all convention activities.

Tuesday, October 29
Arrive early to explore San Antonio area attractions.
8:00 AM - 12:00 PM Board of Directors Meeting Grand R
Wednesday, October 30
7:30 AM - 1:30 PM Charity Golf Tournament
In support of ALS Association; in memory of TICA member, Michael DaPonte.
Registration at 7:30 AM; 8:15 AM cart call; 8:30 AM shotgun. Lunch will be available at 18 Oaks 1:00 PM-3:30 PM. Golf awards to immediately follow the tournament. Coffee provided in the morning, however, breakfast will not be served.

TPC San Antonio - The Canyons

18 Oaks

11:00 AM - 2:00 PM Exhibitor Registration & Setup Grand Oaks Ballroom Foyer/Grand L-M, P-S
2:00 PM - 8:00 PM Convention Registration & Info Desk Open
Pick up your name badge and convention materials.
Grand Oaks Ballroom Foyer
5:30 PM - 6:00 PM Newcomer Kickoff
Members who joined in 2023 and 2024 and newcomers to the Annual Convention are welcome to attend.
Sunday House
6:00 PM - 7:00 PM Welcome Reception
Enjoy cocktails and networking with light hors d'oeuvres.
San Antonio Terrace
7:00 PM - 9:30 PM Banquet & Awards Ceremony
A welcome from the TICA President, followed by dinner and the 2024 awards ceremony.

Grand J

Thursday, October 31

Private business meeting rooms for Platinum Manufacturer Sponsors will be available all day. To schedule a meeting, contact your rep directly.

8:00 AM - 3:00 PM Convention Registration & Info Desk Open
Pick up your name badge and convention materials.
Grand Oaks Ballroom Foyer
8:00 AM - 9:00 AM Networking Breakfast
Grand KNO
9:00 AM - 9:40 AM Opening Remarks
Presidential remarks, association updates, followed by exhibitor introductions video.
Grand J
9:40 AM - 10:30 AM

Keynote PresentationThe Secrets of Amazement...Revealed

Speaker: Jon Petz
Grand J
10:45 AM - 11:35 AM

General Session: Empower Your Teams to Elevate Performance

Speaker: Lori Bishop, Bright Way Consulting
Grand J
11:45 AM - 12:35 PM

General Session: Insurance and Your Ice Cream Business

Speakers:
Steve Snavely, Vibrant Insurance Group
Joe Wegelin, Vibrant Insurance Group
Nick Ott, Brown Winick Law Firm

Grand J
12:35 PM - 3:00 PM Exhibit Hall Open
Enjoy a luncheon and open networking with exhibitors.
Grand L-M, P-S
2:00 PM - 3:00 PM

Concurrent Breakout Sessions

Mobile Vending Roundtable (Grand J)
Lead by: Melissa Leung & Daniel Morales

Rising Stars Roundtable (Sunday House)
Lead by: Max Ginsberg & Dharmesh Vadchhedia
 
3:30 PM - 5:00 PM Charity Trick or Treat Event with ALS Families in the Exhibit Hall Grand L-M, P-S
6:00 PM - 8:30 PM Networking Dinner Reception
Featuring a strolling magician.
Event Lawn 3
Friday, November 1
Private business meeting rooms for Platinum Manufacturer Sponsors will be available all day. To schedule a meeting, contact your rep directly.
8:00 AM - 12:00 PM Convention Registration & Info Desk Open
Grand Oaks Ballroom Foyer
8:30 AM - 9:30 AM Networking Breakfast Grand KNO
9:40 AM - 10:50 AM

General Session: Artificial Intelligence

Speakers:
Steve Heckathorn, Cold Front Distribution
Reza Palizban, Aegis Innovators

Grand J
10:50 AM - 11:10 AM Break
Room check-out is at 11:00 AM.
 
11:10 AM - 1:00 PM Exhibit Hall Luncheon Grand L-M, P-S
1:00 PM - 1:50 PM

General Session: Market Research with Numerator

Speaker:
Rich Oloffson, Mars Ice Cream

Grand J
1:50 PM - 2:15 PM Closing Remarks
Passing of the presidential gavel, announcement of convention contest winners, and association business updates.
Grand J
1:00 PM - 3:30 PM Exhibitor Breakdown
Leftover ice cream will be donated.
Grand L-M, P-S
**The speakers' presentations are prepared in their personal capacities. The opinions expressed during the presentation are the speaker's own and do not reflect the explicit view of The Ice Cream Association (TICA) or its members.